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Airplane Wifi Fly FI
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All You Need To Know About JetBlue Fly Fi

Last updated: December 21,2022
Originally Published: February 18,2022
by Jestan Mendame

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Most airline companies would charge Wifi fees onboard but that’s not the case for JetBlue. Despite being considered as a low-cost carrier, this New York-based airline has rolled out their signature high-speed WiFi called the Fly Fi on all of their flights for FREE.

JetBlue Wifi wasn’t always free but in 2017, the air became the first airline to offer passengers free airplane internet for all of its flights. Apart from just having web access, FlyFi will also give you access to multiple messaging apps and streaming content from Amazon Video from your departure to your arrival gate.

Read More: Delta Improving Its Food and IFE

JetBlue FlyFi is free for all passengers on all flights. It can be accessed even at the departure and arrival gate.
JetBlue FlyFi is free for all passengers on all flights. It can be accessed even at the departure and arrival gate.
(Image courtesy of JetBlue)

How Does JetBlue Wifi Work?

Typically, an airplane uses an air-to-ground system which is a method that allows it to connect to cell towers on the ground so that it can provide airplane internet for passengers. It’s cost-efficient but connection problems may arise especially when the plan is flying above the water.

JetBlue internet (aka the Fly Fi) uses the Ka-band Wifi system which uses an antenna that sits on top of the plane and connects to satellites rather than cell towers. The antenna does cause drag which can increase fuel consumption and airfare, however, this technology allows you to access airplane internet on JetBlue flights up to 7 times faster (15 mbps – 20 mpbs) than regular flights.

That’s why frequent flyers have so many reasons to rejoice because this kind of technology is expensive but JetBlue offers it for free! Major airlines like American Airlines and Delta Airlines still charge airplane internet at $16 per Wifi pass.

Is JetBlue Fly Fi Really Available On All Flights?

Yes. JetBlue is one of the few carriers that offer free wifi on their aircraft. The airline has rolled out this feature on their Airbus A332, Airbus 21, Embraer 190, and other aircraft in their fleet.

Other airlines that also offer free WIFI on board are:

  • Air New Zealand
  • Alaska
  • Norwegian
  • Qatar
  • Emirates
  • Air China
  • Philippine Airlines
  • Qantas
  • Hong Kong AIrlines
  • Aer Lingues
  • Nok Air
  • Hainan

How To Connect JetBlue Fly Fi?

Connecting to JetBlue Fly Fi is pretty easy and here are the steps:

  1. Turn on your device’s Wifi settings and view all available wireless networks.
  2. Choose Fly Fi and select connect.
  3. Open your internet browser and follow the sign-in instructions.

From the departing gate up to the arrival gate, you can enjoy free and high-speed wifi to stream movies, tv shows, and Amazon videos.

JetBlue Fly Fi: Frequently Asked Questions

Here’s some additional information and answers to commonly asked questions regarding JetBlue Fly Fi.

Does Fly Fi Have A Time Limit?

No. Passengers can use JetBlue’s free wifi service as long as they want from the moment they step into their departure gate up until they arrive at their arrival gate.

How Many Devices Are Allowed?

You can use as many devices as you want when connecting to JetBlue Fly Fi – smartphones, tablets, and laptops.

How Do You Access The Free Amazon Online Streaming Service?

Once you are connected to Fly Fi, download Amazon Prime Video on your mobile phone or tablet, open the app, and then go to libraries to start streaming thousands of free videos.

If you don’t have an Amazon Prime Video account, you’ll have the option to start a free trial for 30 days. It’s fast, easy, and you can cancel it anytime.

Earn TrueBlue Points Using Fly Fi

You can start earning points even at 35,000 feet above the ground. Just connect to Fly Fi, log in using your TrueBlue account, and click on any Amazon banner ads that you see. You will earn 3 points per dollar whenever you make a purchase from these ads.

Here are some additional guidelines on how this works:

  • You need to be connected to Fly Fi using your TrueBlue account to start earning points. You can earn points if you’re only logged in as a guest.
  • Eligible purchases only inlclude items that were advertised on banner ads in the Fly Fi portal. Chosen items on your Amazon mobile app will not earn points.

Boost Your TrueBlue Points With Transfer partners

Apart from flights and in-flight purchases, you can also earn TrueBlue points from transfer partners. JetBlue TrueBlue is a transfer partner of American Express Membership Rewards and Chase Ultimate Rewards with transfer rates of 5:4, and 1:1 respectively.

Take note that you need to have cards that earn real points and not cashback. Here are some examples:

  • Chase Sapphire Reserv Earn a bonus of 60,000 Chase points after spending $4,000 within the first 3 months of card membership.
  • Chase Sapphire Preferre -Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That’s $750 when you redeem through Chase Ultimate Rewards®.
  • Ink Business Preferred® Credit Card – Earn a bonus of 100,000 Chase points after spending $15,000 within the first 3 months of card membership. That’s worth $1,000 of cashback or $1,250 towards travel when redeemed through Chase Ultimate Rewards.
  • American Express® Gold Card – Earn a bonus of 60,000 Amex points after spending $4,000 on purchases within the first 6 months of card membership. terms apply.
  • The Platinum Card®from American Express Earn a bonus of 100,000 Amex points after spending $6,000 on purchases within the first 6 months of card membership. terms apply.

Read More: Aeromexico Flights – The Best Ways To Book Them


JetBlue’s free wifi service is definitely a game-changer for frequent flyers because it’s fast and free! You can stream videos, watch movies, or access messaging apps even when you’re thousands of feet above the ground.

For other airlines, the only way to get airplane internet is by getting a co-branded credit card that offers a wifi credit or paying in cash.

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